Agency-FAQ

You are a tour operator or a retailer and you have questions about the Passion Play in Oberammergau? We hope, you will find all the answers to your questions in the FAQs section.

When will tickets and packages be available?

Tour Operators / retailers will be able to book packages starting March 2017 via our e-booking tool on our website Passionsspiele-oberammergau.de/Partner. Individual travelers can purchase packages from 2018 onwards. The sale of tickets without overnight stay is planned for 2019.

I´m having problems with my booking / Login data, who can I contact?

Please Email to: support@oberammergau.de
Or call Phone: 0049 (0) 94988-77

Is there a possibility to buy “tickets only” for day trips?

“Tickets only” without overnight stay will exclusively be sold to individual travelers. Commercial reselling is not allowed. 

Are there free entrance tickets for bus-drivers and / or Tour guides?

During the entire time of the passion play performance, bus drivers and tour guides will have free access to a lounge area nearby. Free entrance tickets are not issued.

What hotel categories are available and what kind of room categories are offered?

For the passion play 2020 are five different categories for over-night stays available:
Category A (5*hotel incl. S)
Category B (4* hotel incl. S and 5* pension/guesthouse)
Category C (3* hotel incl. S and 4* pension/guesthouse)
Category D (2* hotel incl. S and 3* pension/guesthouse)
Category E (1*hotel incl. S and 2* pension/guesthouse) 

Is it possible to book a certain hotel?

The Hotel selection is based on the requested accommodation category. You will have the option to specify a request during your booking. The allocation of accommodation will be in the last quarter of 2019.

When will I be informed in which hotel my guests will be staying?

The allocation of accommodation will be in the last quarter of 2019 with the intent to accommodate the group together in one accommodation. Depending on the constellation in relation to type and number of room categories, there is a chance that groups will be divided into different accommodations.

What are the cancellation fees for bookings? Is there an option deadline?

For cancellation fees please read our terms & conditions.
https://www.passionsspiele-oberammergau.de/en/gtc
There are no option deadlines.

Which Hotels belong to which category?

All available accommodations within the requested hotel category can be seen during the process of your booking.

When and how can I register?

You can register now as a partner on our website. Please see the following link:
https://www.passionsspiele-oberammergau.de/en/agencies/registration

Is it possible to change the ticket category?

Rebooking is only possible if the requested offer is available and “Vertriebs GmbH & Co. KG / Community of Oberammergau” agree. In case of rebooking a hotel and/or ticket category, a rebooking fee will be charged. For more information please read our terms and conditions:
https://www.passionsspiele-oberammergau.de/en/gtc
The rebooking fee is due immediately.

Will there be a transfer between the hotels and the passion play theatre?

Yes, there will be a free bus transfer back and forth (outside of Oberammergau) and to the passion play theatre on the day of performance.

Which services are in the packages for 1 or 2 nights included?

One-night packages include an entrance ticket to the passion play Oberammergau, one over-night stay including breakfast and a three-course menu (in the break between Part 1 and Part 2). Two-night packages include an entrance ticket to the passion play Oberammergau, two over-night stays including breakfast and two three-course menus (on the day of arrival and in the break between Part 1 and Part 2). All packages include a text book, the bus shuttle from the hotel to the passion play theatre and the tourism fee.

What is the time schedule?

Time schedule between May 16th and August 16th
Beginning of the 1st part:
02:30 p.m. until 05:00 p.m., half time break  
Beginning of the 2nd part:
08:00 p.m. until 10:30 p.m. (approx.)

Time schedule between August 17th and October 4th
Beginning of 1st part:
01:30 p.m. until 04:00 p.m., half time break
Beginning of 2nd part
07:00 p.m. until 09:30 p.m. (approx.)

When will the three-course menu be served?

The three-course menu will be served in the break between the two parts of the performance of the passion play. Your customers will have the choice between meat-, fish- or a vegetarian main course.

Where can I get text- and image material for own tenders?

In our media-download-area you will find text modules as well as images to design your touristic offers or any other advertising publications free of charge.

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