Agency-FAQ

You are a tour operator or a retailer and you have questions about the Passion Play in Oberammergau? We hope, you will find all the answers to your questions in the FAQs section.

When will tickets and packages be available?

Tour Operators / retailers will probably be able to book packages from September 2020 on via our e-booking tool on our website www.passionsspiele-oberammergau.de/en/agencies.
Already registered tour operators / retailers can use their actual login data. We kindly ask new tour operators / retails to register as an agency via www.passionsspiele-oberammergau.de/en/agencies/registration.

I´m having problems with my booking / Login data, who can I contact?

Please Email to: support@oberammergau.de or call Phone: 0049 (0) 8822 949 88-77.

Is there a possibility to buy “tickets only” for day trips?

“Tickets only” without overnight stay will exclusively be sold to individual travelers. Commercial reselling is not allowed. 

Are there free entrance tickets for bus-drivers and / or Tour guides?

Unfortunately we are not able to grant free entrance tickets for tour guides and/or bus drivers.

What hotel categories are available and what kind of room categories are offered?

For the Passion Play Oberammergau 2022 are five different categories for over-night stays available:

  • Category A (5*hotel incl. S)
  • Category B (4* hotel incl. S and 5* pension/guesthouse)
  • Category C (3* hotel incl. S and 4* pension/guesthouse)

 

The following combinations for accomodation categories and ticket categories are possible:

  • A1 / A2 / A3
  • B1 / B2 / B3
  • C1 / C2 / C3

 

The following room categories will be available:

  • double room
  • double room for single use
  • single room
  • triple room
  • quad room
  • suite for 1 guest
  • suite for 2 guests
  • suite for 3 guests
  • suite for 4 guests

Is it possible to book a certain hotel?

The Hotel selection is based on the requested accommodation category. You will have the option to specify a request during your booking. The allocation of accommodation will be in the last quarter of 2019.

When will I be informed in which hotel my guests will be staying?

The allocation of accommodation will be three months before arrival with the intent to accommodate the group together in one accommodation. Depending on the constellation in relation to type and number of room categories, there is a chance that groups will be divided into different accommodations.

What are the cancellation fees for bookings? Is there an option deadline?

For cancellation fees please read our general terms & conditions.
There are no option deadlines.

Which Hotels belong to which category?

All available accommodations within the requested hotel category can be seen during the process of your booking.

When and how can I register?

You can register now as a partner on our website. Please see the following link:
https://www.passionsspiele-oberammergau.de/en/agencies/registration

Is it possible to change the ticket category?

Rebooking is only possible if the requested offer is available and “Vertriebs GmbH & Co. KG / Community of Oberammergau” agree. In case of rebooking a hotel and/or ticket category, a rebooking fee will be charged. For more information please read our general terms and conditions
The rebooking fee is due immediately.

Which services are in the packages for 1 or 2 nights included?

One-night packages include an entrance ticket to the passion play Oberammergau, one over-night stay including breakfast and a three-course menu (in the break between Part 1 and Part 2) including beverage package.
Two-night packages include an entrance ticket to the passion play Oberammergau, two over-night stays including breakfast and two three-course menus (on the day of arrival and in the break between Part 1 and Part 2) including beverage package. All packages include a text book, usage of the local busses in Oberammergau on day of performance and the tourism fee.

What is the time schedule?

Time schedule between 14 May and 14 August
Beginning of the 1st part:
02:30 p.m. until 05:00 p.m., half time break  
Beginning of the 2nd part:
08:00 p.m. until 10:30 p.m. (approx.)

Time schedule between 15 August and 2 October
Beginning of 1st part:
01:30 p.m. until 04:00 p.m., half time break
Beginning of 2nd part
07:00 p.m. until 09:30 p.m. (approx.)

When will the three-course menu be served?

The three-course menu will be served in the break between the two parts of the performance of the passion play. Your customers will have the choice between meat-, fish- or a vegetarian main course.

Where can I get text- and image material for own tenders?

In our media-download-area you will find text modules as well as images to design your touristic offers or any other advertising publications free of charge.

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